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Customer Testimonials

“Solution Factors quickly understood our complicated, highly technical products and services, proactively attracted media attention to raise awareness, wrote marketing material from scratch and produced e-bulletin campaigns. This has increased our salesforce activity using marketing to hand red-hot prospects to our internal sales teams for closing.”

Steve Entwistle, Vice-President of Strategy Analytics


“Solution Factors were efficient, professional and guided us through the mystifying maze of direct mailing protocol that produced such excellent results that our sales teams are still benefiting from the exercise 12 months later! We wouldn’t hesitate in recommending them to anyone looking for guidance and expertise in copywriting and design!”

arbara Dowell, Marketing Communications Manager of Hitachi Medical Systems


"Working with Rachael and everyone at Solution Factors has been like a breath of fresh air. They provided an intimate service and were very supportive of our needs. Both my profile, and that of the team, increased across all areas of the media when working with Solution Factors, which gave us more opportunities to attract sponsors and raise funds.”

Sean Rose, Winter Paralympian and World Cup Gold Medallist, British Disabled Ski Team


"Solution Factors extended the reach of our advertising budget by generating substantial press coverage. They clearly communicated our messages in newsworthy releases and features across a range of contrasting and complex property markets. This has helped us continue to grow, despite an adverse economic climate.”

Rachael Harrison, Sales and Lettings Manager, Robinson & Hall LLP


"Working with Solution Factors has been a revelation in just how valuable it is to ensure that SIA’s media/marketing/copywriting partner has a full understanding of, and empathy with, the needs of spinal cord injured people. Solution Factors has been working with SIA for the past eight months, writing both media articles and fundraising copy for SIA’s flagship magazine FORWARD, during which time the number of SIA members taking up fundraising activities has more than tripled. We fully attribute this to the sensitive way in which Solution Factors writes its articles, whilst still ensuring that they are engaging and enticing to potential fundraisers. Rachael often uses case studies of spinal cord injured people in her articles to show other spinal cord injured people what can be achieved and how they too could get involved with supporting and raising funds for SIA.”

Gwen Pearson, Head of Fundraising at the Spinal Injuries Association (SIA)


“Rachael is so good I would recommend her to any business.”

Tim, MD of Lightsout Computer Services


“We have continually worked with Solution Factors for the past two years, mutually supporting a group of clients. Rachael is very hands-on in supporting our clients, taking time to really understand what they are trying to achieve and their business, allowing our clients to get on with what they need to do whilst remaining confident that Rachael will deliver what’s required. Solution Factors has also supported Igloo, writing and editing articles and submissions. I would not hesitate in recommending them to a client who is looking for support in their PR and marketing activity, particularly to technology, pharma and IT industries.”

Louise Major, Account Director, Igloo Creative


“Rachael is a focused, driven and creative person who has an ability to work outside the box to get the message across.”

Christer King Edeborg, Marketing and Communications Manager, Samaritan’s Purse International (UK)


“We asked Solution Factors for help in promoting St Francis’ Children’s Society in the build-up to National Adoption Week. After discussing using social media, they promptly responded with a plan to engage our target audiences, and executed it flawlessly. The campaign increased our Facebook post reach by over 3000%, established 190 new LinkedIn connections in just a few weeks, and opened a dialogue between the charity and potential adopters who saw the campaign. We have been benefitting from the results of the campaign ever since.”

Alison Miller, CEO of St Francis’ Children’s Society


“Solution Factors rapidly provided high-quality, feature-length press coverage in key regions.”

Mark Standish, Partner, Mazars LLP


“Solution Factors worked closely with my bid team on a large opportunity. Their focus and commitment to the cause delivered an excellent bid submission that was highly praised by our client. I would recommend Solution Factors’ services, but not to my competitors!”

Business Development Manager, Large Construction Company


“We are pleased that Solution Factors have always delivered what we have asked for, sometimes at very short notice. We have recently worked with Solution Factors on a project which required SEO-rich copy for a new website. With our web development and search engine marketing knowledge and their combined copywriting skills, we were able to secure position one in Google for our client’s website above 750 million other results.”

Scott Jones, Director, 123 Internet Group


“Solution Factors always produce good-quality work which truly reflects the company. They are very creative and use their great communication skills to conjure up the right images (both in words and pictures) to enhance any marketing materials. Solution Factors are true professionals who work really hard to build your business, and I would recommend them to anyone who wants consistent, good-quality marketing tools or descriptive copywriting.”

Diane Davis, Director, Cohesive PR


“I can say first-hand that the work Solution Factors produces is of an extremely high standard and quality. They work with all types of businesses, from small companies to large prestigious multinational corporations as well as charities and not-for-profit organisations in the third sector. Rachael and her team have a real understanding of PR, marketing and copywriting and have specialist experience in some key industries.”

Elliott Willis, Willis Design Associates


“Solution Factors’ copywriting services come highly recommended. They have rewritten my leaflets, produced adverts and written an advertorial to help promote my business. I have no hesitation in recommending them to help any business, large or small, present themselves with a professional image and attract new clients.”

Cassie Footman, Sole Reflexion


“Solution Factors has provided us with a personal and professional marketing service that is available on demand. Their marketing plans are flexible, with a realistic return on investment focus, which is vital in our fast-moving sales environment.”

Julian Poulter, Managing Director, Selling People Ltd


“Solution Factors has played an important and successful role in our quest to build public awareness of our brand and services in the property sector.”

Doug Shepherd, Business Development Director, Home.co.uk


“As a customer of Solution Factors I, want to take this opportunity to say a big thank you to you and all your team for all your efforts and hard work with the support you have given Palmiero Design. You have taken every care to meet our clients’ needs with every aspect of their copywriting requirements. By understanding their products and services, you always find the right style to communicate their offerings and strengths in a way that’s easy to follow. Without your support we would not be able to provide such a valued service and wide range of products to our customers. Thank you!”

Toni Palmiero, Managing Director, Palmiero Design


“Solution Factors relieved some of the unprofitable hassle from the time-consuming approval process that surrounds brochure copy.”

Mark Segasby, Managing Director, Segasby Studios


“I find projects much quicker and easier with Solution Factors. They have mastered the art of providing an accurate and useful design brief without stifling my creativity.”

Warren Kerley, Creative Director, Pentacor Consultancy


“Solution Factors has provided an excellent service for Home.co.uk over the last three years, promoting our monthly Asking Price Index in the national media and handling the enquiries generated.”

Ben Horton, Director, Home.co.uk


“I’d like to thank Solution Factors for all your hard work thus far in arranging events and publicity for our campaign. I’ve been very impressed with your attention to detail and the obvious enthusiasm you have for the brief. It is much appreciated and we are confident that we can gain a lot of momentum in the next few months.”

Parmjeet Dhanoa, Progress Children’s Services


“Solution Factors has worked regularly for us, providing long-term marketing support and ideas, as well as short-term programmes to take advantage of market windows. They are able to come up with new ideas and work hard to ensure dates are met. I would thoroughly recommend them.”

Mike Vinten, CEO, Thesaurus Computer Services Ltd


“I’ve been very impressed overall with the variety of ideas Solution Factors has provided and the thorough execution of such. They have been excellent at keeping me up to date, and indeed at pushing activity from their end.”

Parmjeet Dhanoa, Progress Children’s Services


“Their extensive expertise in the highly competitive, fast-moving IT market is a real asset. Finding such a good copywriter with the ability to identify selling points within highly technical industries and clearly communicate them to non-technical individuals is a real challenge.”

Julian Poulter, Managing Director, Selling People Ltd


“Rachael’s experience, attention to detail and confident manner enable us to introduce her to our clients and their projects directly. Rachael is able to meet our clients, present her ideas, understand what they are trying to achieve and then deliver a solution which exceeds their expectations. Rachael is keen to discuss ideas and can quickly organise meetings. Rachael has provided advice and expertise when required in a way that our clients can understand.”

Scott Jones, Director, 123 Internet Group


“Once I had sent the basic draft to Solution Factors, they promptly turned it into professional text, and pitched the wording exactly how I wanted it. I was delighted with the result. The way Solution Factors structures the content for a website means that it is packed with key words and phrases, and links to various pages and landing pages, which makes the website builder’s job much easier. This, together with the style of writing, is the expertise I needed. I highly recommend Solution Factors to anyone who is looking to develop or review the content of their website.”

Liz Wood, Liz Wood HR Services


“I referred Solution Factors to one of my longest-established clients, MK London Link Ltd, as they are 30 years old this year in Milton Keynes and they wanted to get this message out. This week my client has informed me that they were delighted with the work that Solution Factors produced and that they had received some glowing comments from the press releases and articles that Solution Factors managed to get published. This reflects well on me as I was the person who introduced them to Solution Factors – so well done and thank you for the professionalism that you have shown. My client was initially hesitant to spend the money but now feels that it was money well spent.”

Dominic Andersen, Director, Scottsdale Consulting Limited


“I would recommend speaking to Solution Factors. They always have fantastic ideas about getting the most from positive media coverage.”

Toni Palmiero, Managing and Creative Director, Palmiero Design


“Rachael has written a number of press releases for my company, Waterhouse Design Limited, and has never failed to get our story in the relevant press. I can’t ask for more than that…”

Mark Burley, Managing Director of Waterhouse Design and Fancott Fisheries

Get in touch:

Please take a look at our track record for examples of how we’ve helped clients achieve results and call us on +44 (0)1327 354969 or email [email protected] for assistance.